【How can I get this video to download ?】
Try streaming from the purchase history again.
Purchase history
http://www.xcream.net/history
If you want to download and watch,
Please install the following player, download it in the player and watch it.
* Only PC can be downloaded
XCREAM Download Player
XCREAM Download Player
Compatible with Windows 10 or later.
Only IE and Edge are supported by the browser.
It can be downloaded within the dedicated player.